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For specific directions on how to apply for Lifeline in all three states, visit the National Verifier and select the relevant state from the drop-down menu and press “Get Started.” For broadband-only consumers in California, consumers will need to apply through the National Verifier application system and the National Verifier will check the consumer's eligibility. Please note that consumers in California (except broadband-only consumers), Texas, and Oregon will continue to apply for the federal Lifeline benefit through the state's existing application process as they do today. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Consumers who would like assistance from a service provider when applying can use the “ Companies Near Me ” tool to locate a Lifeline program service provider in their area. To apply for Lifeline, a consumer must generally use the National Verifier application system. National Verifier for Lifeline Eligibility You can see if you are eligible by reviewing the information available at (click "Do I Qualify?"). To participate in the Lifeline program, consumers must either have an income that is at or below 135% of the Federal Poverty Guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, or certain Tribal Programs. USAC's website provides additional information regarding the program, including program requirements. USAC is responsible for helping consumers apply for the program, understand eligibility requirements, and keep their benefit current through an annual recertification process. The Lifeline program is administered by the Universal Service Administrative Company (USAC). Lifeline is available to eligible low-income consumers in every state, commonwealth, territory, and on Tribal lands. FCC rules prohibit more than one Lifeline service per household. Lifeline also supports broadband Internet service and broadband-voice bundles. Subscribers may receive a Lifeline discount on either a wireline or a wireless service, but they may not receive a discount on both services at the same time. Lifeline provides up to a $9.25 monthly discount on service for eligible low-income subscribers and up to $34.25 per month for those on Tribal lands. If you're looking for more information about the Affordable Connectivity Program go here.
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Consistent with the Commission's rules, Lifeline subscribers receiving free service must actually use their service or they may be de-enrolled from the program.
These changes will also stay in effect through September 30, 2022.Ī Februwaiver Order did not extend prior waivers of the Lifeline non-usage rule beyond May 1, 2021. On Jthe FCC streamlined Lifeline service enrollment for consumers living in rural Tribal areas. On April 29, 2020, the FCC temporarily waived the requirement that consumers seeking to qualify for the program based on their income must provide at least three consecutive months of income documentation. The FCC has also made it easier for individuals who have lost their employment during the coronavirus pandemic and who qualify for Lifeline benefits to enroll in the Lifeline program. The latest FCC waiver order was released J(download PDF: ) and it will help ensure that most current Lifeline subscribers are not involuntarily removed from the Lifeline program during this time of national crisis.
To help keep Americans connected during the coronavirus pandemic, the FCC has temporarily waived recertification, reverification, general de-enrollment, income documentation, and documentation requirements for subscribers residing in rural areas on Tribal lands, and has extended those waivers until September 30, 2022. The discount helps ensure that low-income consumers can afford 21 st century broadband and the access it provides to jobs, healthcare, and educational resources. Lifeline provides subscribers a discount on qualifying monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers. Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. During Lifeline Awareness Week, FCC Chairwoman Jessica Rosenworcel addressed the range of Americans who can receive support from the FCC's Lifeline program, which helps make voice and internet services more affordable for low-income consumers.